As part of its business (online sales website), SAS Essenciagua, whose registered office is located at Zone d’activité HQE, exit 41 A75, 48500 La Tieule (FRANCE), collects and processes information, some of which is referred to as “personal data “.
Legal basis
Personal data is collected with the obligatory consent of the user. This consent must be obtained freely, clearly and unequivocally.
We use this data :
- to process orders, payment and delivery of orders placed by the customer;
- to carry out marketing operations (loyalty, promotions) with customers who have accepted them.
Personal data
On the website https://www.essenciagua.fr/, two types of data may be collected:
1. Data transmitted directly by the customer
This includes :
- Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth;
- Order data: transaction number, purchase details and amounts, payments, outstanding payments, returns;
- Means of payment: credit card number, validity date, visual cryptogram (deleted immediately after use);
- Loyalty and prospecting data: purchase history.
2. Data collected automatically (cookies)
Cookies are small files stored in your browser/computer during your visit. Once you have given your consent, they enable us to collect :
- session duration ;
- pages visited (via Google Analytics) ;
- iP address;
- browser type and version.
This data is used by SAS Essenciagua, the data controller, and is never passed on to third parties.
No data allowing direct personal identification is stored, only a session identifier is used.
Conditions of collection and processing
SAS Essenciagua is the recipient of all categories of data.
Data :
- transmitted directly are used to (re)contact you;
- mandatory data is marked with an asterisk (*);
- necessary for delivery are transmitted to our subcontractors (identity, address, telephone number).
Retention period
Personal data is kept :
- for as long as the customer account exists ;
- then 10 years for accounting purposes.
Data relating to means of payment do not pass through the Essenciagua website server.
Cookies
Cookies are used to store :
- your connection information ;
- products added to the shopping cart until the purchase is finalized;
- your browsing preferences (language, font, etc.);
- our audience (via Google Analytics).
⚠️ Please note: unless your browser is set to reject cookies, cookies will be issued as soon as you visit https://www.essenciagua.fr.
Your rights concerning personal data
You have the following rights:
- consult, modify, rectify and delete your data ;
- restrict use ;
- portability ;
- withdraw your consent.
Contact us:
- Email: serviceclient@essenciagua.com
- Postal address: SAS Essenciagua, Zone d’activité HQE, exit 41 A75, 48500 La Tieule - FRANCE
Contact CNIL
To find out more about cookies: http://www.cnil.fr/vos-libertes/vos-traces/les-cookies/