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As part of its activity (online sales website), SAS Essenciagua, whose head office is located at HQE activity zone, exit 41 A75, 48500 La Tieule (FRANCE), is required to collect and process information, some of which is qualified as “personal data”.

Legal basis

Personal data is collected after mandatory consent from the user. This consent is collected, free, clear and unequivocal. We use this data to process orders, payment and delivery of orders placed by the customer; to carry out marketing operations (loyalty, promotions) with customers who have accepted them.

Personal data

On the website https://www.essenciagua.fr/, 2 types of data may be collected

1/ Data transmitted directly by the customer: your identity (title, surname, first name, address, delivery address, telephone number, email address, date of birth, internal processing code allowing the identification of the customer, data relating to registration on opposition lists); data relating to orders (transaction number, details of purchases, amount of purchases, data relating to the payment of invoices (payments, unpaid amounts, discounts, product returns); data relating to means of payment (bank card number, date of end of validity of the bank card, visual cryptogram (which is immediately deleted); the data necessary for carrying out loyalty and prospecting actions (purchase history).

2/ Data collected automatically (cookie). Cookies are small files stored in your browser and/or computer when you visit certain websites. Once your consent has been given, cookies allow us to collect information relating to the way in which you use the site https://www.essenciagua.fr/ (session duration, track the pages visited via Google Analytics, IP address, type and version of the browser used). This data is used by SAS Essenciagua, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.

We do not store any information that allows us to identify you personally. Only a unique session identifier allows us to find your user profile and preferences the next time you log in.

Conditions of data collection and processing

SAS Essenciagua is the recipient of all categories of data. The data transmitted directly is used for the purpose of (re)contacting you. Mandatory data for the proper functioning and processing of orders are identified by an asterisk. The subcontractors of SAS Essenciagua, responsible for delivering its orders, are recipients of the identity, address and telephone number of our customers.

Shelf life

Personal data is kept for the entire duration of the customer account and 10 years for accounting obligations. Data relating to payment methods does not pass through the Essenciagua store server, so it is not present on the site.


We use cookies to remember: your connection information to our website; products placed in the basket during the browsing session on https://www.essenciagua.fr/ until the finalization of your purchase; your browsing preferences (language, font, etc.); measure our audience by collecting analysis information via Google Analytics Cookie.

Please note: except for a setting refusing cookies in your browser, https://www.essenciagua.fr/ will issue cookies as soon as you browse our site.

Your rights regarding personal data

You can consult, modify, rectify and/or delete all of your personal data. You also have a right to limitation of use, a right to portability and a right to withdraw your consent to the processing of your personal data. You can contact us by email: serviceclient@essenciagua.com or by post (SAS Essenciagua - HQE activity zone, exit 41 A75, 48500 La Tieule - FRANCE to exercise these rights or for any questions about the processing of your data in these measures.

Contact the CNIL

Find out more about cookies: http://www.cnil.fr/vos-libertes/vos-traces/les-cookies/



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