It’s great!
1. Introduction
As part of its online sales activities, SAS Essenciagua, whose registered office is located at Zone d’activité HQE, exit 41 A75, 48500 La Tieule (France), collects and processes certain personal data from its users and customers.
Essenciagua undertakes to ensure that the collection and processing of such data complies with the General Data Protection Regulation (GDPR).
2. Legal basis for processing
The collection of personal data is based on the free, informed and explicit consent of the user. This data is used for the following purposes:
- Processing, payment and delivery of orders;
- Loyalty and sales promotion operations (promotions, emails) for customers who have given their consent.
3. Personal data collected
3.1 Data transmitted directly by the user
When creating an account, placing an order or contacting us, we may collect the following data:
- Identity: title, surname, first name, address, e-mail, telephone number, date of birth;
- Order information: purchase details, amounts, history;
- Payment information: partial data (card type), excluding visual cryptogram, which is deleted immediately;
- Marketing data: preferences, browsing history, loyalty data.
3.2 Automatically collected data (cookies)
Cookies may be installed when you browse our site or application, subject to your consent. These cookies enable us to collect:
- Session information (duration, unique identifier) ;
- Pages visited, navigation, IP address, browser;
- Traffic analysis via Google Analytics.
This data is never sold or used for any other purpose.
4. Use and recipients of data
Personal data is used exclusively by SAS Essenciagua and its authorized service providers** (in particular for delivery). Data required to process orders are marked with an asterisk *.
Information is only accessible to authorized persons, within the strict framework of the stated purposes.
5. Retention period
- Customer account data: retained as long as the account is active, then 10 years for legal obligations (accounting);
- Payment data : not stored on Essenciagua servers, processed only via secure service providers;
- Cookies: duration varies according to purpose, see your browser settings.
6. Cookies
The cookies used on https://www.essenciagua.fr/ enable :
- Remember your login and password;
- Remember the products in your shopping cart;
- Store your browsing preferences (language, font, etc.);
- Analyze our audience via Google Analytics.
Please note: unless you explicitly refuse cookies, our site will send cookies the first time you visit.
To find out more about cookies: https://www.cnil.fr/fr/cookies-et-autres-traceurs
7. Your rights
In accordance with the law, you have the following rights:
- Access, rectification, deletion of your personal data;
- Restriction of processing, portability of data;
- Withdrawal of consent at any time.
You can exercise your rights by contacting us:
- Email: serviceclient@essenciagua.com
- Postal address:
SAS Essenciagua
Zone d’activité HQE
Exit 41 A75
48500 La Tieule - FRANCE
8. Complaint to the CNIL
If you feel that your rights have not been respected, you may submit a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL) :
https://www.cnil.fr/